Question 1

What areas do you serve?

Accepted Answer

We currently serve Volusia County, including New Smyrna Beach, Daytona, and nearby areas. If your venue is outside this region, reach out — we may still be able to deliver for a small travel fee.

Question 2

How do I book my date?

Accepted Answer

Once you know your wedding or event date, fill out our “Get a Quote” form or message us directly. A 30% deposit secures your date, and the remaining balance is due one week before your event.

Question 3

What’s included in your floral rental packages?

Accepted Answer

Our packages typically include a ceremony arch or backdrop, centerpieces, aisle arrangements, and a sweetheart table setup. Each setup is styled from our existing collection to fit your theme and venue.

Question 4

Can I make changes after booking?

Accepted Answer

Yes! You can make updates up to 30 days before your event — just reach out and we’ll adjust your package as needed.

Question 5

What if décor is damaged during my event?

Accepted Answer

Our team handles all setup and teardown, so you don’t have to worry about handling the florals. If something is moved or damaged by guests or venue staff after setup, we’ll discuss it with you after the event — no surprises, just honesty.

Question 6

Do you set up and take down the florals?

Accepted Answer

Yes! We take care of setup, styling, and teardown so you can enjoy your day without stress.

Question 7

What’s your cancellation policy?

Accepted Answer

Deposits are non-refundable but can be transferred to a new date if available. If your plans change, contact us as soon as possible and we’ll work with you to find a solution.

Question 8

Why choose silk instead of fresh flowers?

Accepted Answer

Silk florals look beautiful all day — no wilting, no mess, and they’re more affordable, allergy-friendly, and sustainable than fresh flowers.

Question 9

Do you offer items not listed on your website?

Accepted Answer

Yes! If you have a décor idea or floral item in mind that isn’t listed, reach out — we’re always expanding our collection and may be able to add it for your event.

Frequently asked questions